Projects

Tap into our team during times of high demand or when you have a specific project that you need extra support with.

The ‘As Needed’ Solution is the most flexible of all of our offerings. We understand that businesses ebb and flow and there is not always a need for regular support. This is where the As Needed’ solution is a perfect model for business. You can simply turn it on and off as needed.

What do we do?

The ‘As Needed’ solution can manage all outsourcing tasks.
This includes;

Data base clean up

Annual renewals

Assistance with overflow tasks

Marketing program implementation

Client and staff surveys

Client call campaigns

Data feed mapping

Customised administration tasks

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Maximise your investment.
Pay for what you get.

Studies have shown that the average worker is only productive for 3 hours out
of an 8 hour day. This means businesses are paying staff for 60% of wasted time.
Maximise every minute of your investment and pay as you grow. We will help your
business increase your effectiveness while lowering your costs.

Some of the benefits of on-demand administration support:

Flexible, demand based resourcing

No recruitment, training or supervision time or cost

No absenteeism

Variable Cost

No impact on FTE

High productivity – no interruptions, no crises, no distractions, no leave.

You pay for the tasks and thats it.

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What our clients say

I had used Expand in my sole practitioner practice for many years, updating insurance records and obtaining fund and insurance research. Since merging my practice with a much larger firm, we have re-engaged Expand to conduct further work and provide assistance. The interactions are smooth and speedy, with Expand very easy to interact with and taking some load off our customer service officers. I’d recommend other practitioners who are looking for some additional administrative assistance to utilise the services on offer from Expand.
Luke Buttersfield
I’ve had the great benefit of working with Expand as part of our business. I’ve thoroughly enjoyed the experience and would highly recommend their services. As a sales professional time is always hard to find and the Expand team have been great working with me to book a large number of my client appointments. Importantly by being able to be a regular user of their services, I’d had the pleasure of working with a few consultants, more recently Anne who has been booking my meetings for the past couple of years. As such she has built up a rapport with my clients who now expect and look forward to her call and personal touch. Well done Expand and Anne, you make my job so much easier!
David Crawford
I have been working with Expand for over five years. Expand were recommended to me by two different financial service providers when my business was desperately needing additional system support. I was sceptical at first but once the service delivery commenced, Expand’s focus on important client maintenance: Fee Disclosure Statements, insurance reviews and file notes allowed me to focus on other aspects of my business with confidence & peace of mind. Even though Expand operate remotely, they are like having an extra person (or two) in the office to help when you need it. You and your business can only benefit from using their reliable services.
Karl Hombergen